Technology tools to facilitate individual computing activities like U-M Zoom, other videoconferencing, printing, email and calendar, and software applications.
This article provides information on the "Channel Manager" role in U-M Slack.
This article explains why the button to create a new Google shared drive is grayed out and does not work.
This article explains what the "You'll need to ask to join this channel" Slack Connect error messages means and how to correct it.
This article explains how a user can manage the Library Access extension when it appears to be causing trouble with their access to U-M websites or other webpages.
This article explains how to access your U-M Google Mail via a mobile phone or tablet.
This article explains how to access your U-M Google Mail account via the web.
Learn how to activate Office 365 on a Virtual Sites computer.
This article provides instructions for adding a Workspace Admin to a U-M Slack workspace.
This article explains how to add non-UMICH email addresses as guests to a U-M Slack channel.
AFS website owners who currently use HTMail to receive email when a website visitor fills out a form should change their websites to use mailto form actions, Google Forms, or Qualtrics surveys instead.
This article provides information on how to apply for a U-M Microsoft Teams dial-in license.
What should I do now that U-M has retired BlueJeans?
This article explains that the language interpretation feature is unavailable in Microsoft Teams and provides alternatives.
This article explains how to resolve when files or folders are missing from view in the web browser version of Google Drive.
Changing the default font size in Salesforce
How to change the UMICH email address associated with a personal Dropbox account to a non-UMICH email address.
This article provides instructions for changing the videoconferencing attached to an existing Google Calendar event.
This article provides a timeline for when classic Google Sites was retired and replaced with new Google Sites.
This will explain how to merge and split PDF files within adobe acrobat
How to save a document as a .pdf
This article explains how to create a channel in a U-M Slack workspace.
This article explains how to create a U-M Slack account.
This article explains who can create U-M Slack user groups and how they would do it.
This article provides information on how to create U-M Slack workspaces.
This article covers data retention options available to folks who have an external Slack Workspace separate from the U-M Slack Enterprise Grid
This article explains how default channels work in U-M Slack and how to manage them.
This article provides information on the differences between appointment slots and appointment schedules in U-M Google Calendar.
This article explains how direct messages work in U-M Slack Enterprise Grid.
This article explains the process of disconnecting a shared or Slack Connect channel in your workspace.
This article provides additional information for adding a shared folder to your account or viewing a shared file in U-M Dropbox.
This article provides instructions for installing the Dropbox mobile app on iOS and Android devices.
This article outlines how to manage your notifications in U-M Dropbox.
This article explains how to open Microsoft files stored in U-M Dropbox locally in the desktop Office 365 productivity apps.
This article explains what may be happening when a user has shared a folder with an MCommunity group, and the group members cannot access the folder despite receiving an email invite.
This article provides instructions for sharing files and folders in Dropbox on the web, desktop, and mobile apps.
This article includes instructions on how to create and share Dropbox shared links with collaborators who do or do not have a Dropbox account.
This article provides more information on how sharing with Level-2 @med.umich.edu email addresses works in U-M Dropbox.
Process for signing out of Dropbox desktop app.
This article provides information on who is eligible for a U-M Microsoft 365 (including Teams) account.
This article provides information on who is eligible for a U-M Slack account.
This article explains why some individuals will receive an automated email from Slack about a user (usually U-M ITS Slack Attendant) who sent them a message in U-M Slack.
This article explains how to embed "Add to Google Calendar" in an email in Gmail.
This article explains how Excel files using VBA macros interact with Excel for the web and Dropbox.
This article explains how to uninstall/reinstall the Microsoft Teams add-on for Google Calendar in the event of an error when trying to create a Teams Meeting.
This article explains what to do if a file you own in Google Drive is flagged as inappropriate and cannot be shared
This article provides a walkthrough for finding a list of all Slack channels in a U-M Slack workspace.
This article explains what a Slack user group is and how to find a list of Slack user groups in a U-M Slack workspace.
Find messages that seem to be missing in the Google web UI for email or an IMAP client such as AppleMail and Outlook.
This article provides instructions on finding a list of the admins of a U-M Slack workspace.
Those with MiWorkspace-managed computers can update to the current version of Stata version to get latest license
This article provides additional information regarding the Google Chrome pop-up which states "Your organization will manage this profile."
This article explains what to do when your Google Chrome bookmarks are lost/missing after a new Chrome profile is created.
This article explains how to turn on and off Google Chrome profile sync via the Chrome web browser on your computer.
This article provides information on emptying the Trash in Google Drive to update the current storage usage displayed.
This article includes information on why the "File upload" option is unavailable for Google Forms stored in Google shared drives.
This article explains how to show different questions based on a user's answer in Google Forms.
This article provides information on the following error shown when navigating to Google Takeout Transfer: "Transfer Your Content is only available to authorized G Suite for Education Accounts. Please contact your administrator, or sign in with another Google Account."
This article explains how to change the password on a U-M Google Shared Account.
This article explains what to do if a graduating student needs to retain access to a U-M Slack workspace after graduation.
Instructions on how to change the settings of a meeting to not show the name of the meeting to a room schedule display.
User wants to upload a video to Microsoft PowerPoint
This article provides information on installing and signing in to the Slack application on your various devices (U-M and non-UM).
How to adjust an external user in Slack from an invited member to a single-channel guest
This article links to ITS Documentation explaining how to invite members to a U-M Slack Workspace
This article explains how to add people to a channel in the Maize & Blue Workspace in U-M Slack.
This article provides information on turning on live captions in a Microsoft Teams meeting.
Learn how to log onto Zoom with SSO (Single Sign On) on Desktop client and Web portal
ChromeOS and Chromebooks when using your U-M Google account.
This article provides an overview of the #general channel in Slack (i.e., a default channel in a workspace to which all members are added).
This article provides information on how mentioning Slack user groups in a workspace works.
By default, Slack will retain all messages and files for the lifetime of your workspace. Settings can be adjusted.
This article provides guidance on the following Microsoft 365 error message when trying to sign in, "Sorry, another account from your organization is already signed in on this computer."
This article explains that Group Creation in the Microsoft environment is dependent on creating a team through the Teammate tool and how that impacts Microsoft products like Microsoft Planner
Student and Faculty access to Microsoft Windows 10 and 11
Instructions for using an MPrint-supported Xerox Multifunction printer to fax a document.
Instructions to install an MPrint printer or the Follow Me queue.
Instructions for purchasing additional printing credits (MPrint).
Instructions for purchasing guest print credits (MPrint).
Our Dell Laptops have a built-in lens cap that is not super obvious to notice. In this article are several pictures explaining the lens cap and the signs to look for.
This article lays out the current timeline for the new Gmail integrated view rollout.
This article provides additional information about the June 2022 updates to the U-M Slack sidebar.
Office 365 profile pictures are managed by Exchange, which we do not have turned on.
In the Windows OS, when minimizing an Outlook window, the window disappears and does not show up when hovering over the Outlook icon in the Task Bar.
This article explains who can permanently delete data from U-M Dropbox, and how they can do so.
Instructions for pre-ordering poster printing for pickup at the Fishbowl (Angel Hall Campus Computing Site).
New to the university and would like to know the process for printing.
Project Management Software information.
This article provides instructions for removing a Workspace Admin from a U-M Slack workspace.
This article explains how to remove members and guests from a Slack workspace.
This article provides information on how to easily configure the Mozilla Thunderbird mail client to connect to a U-M Google Mail account.
This article explains how to add a U-M Slack channel to another U-M Slack workspace via multi-workspace channels.
This article explains how to share Google Form responses and attachments in Google Drive.
This article details the U-M Slack team's policies for installing apps in Slack.
This article explains why a user's display name (i.e., @name) changed from their full name to their uniqname.
This article explains why you may be receiving the following error when attempting to create a new U-M Slack workspace: "Only Org Admins Can Create New University of Michigan Workspaces."
This article explains how to resolve deactivated apps when Workspace Admins leave workspaces.
This article provides instructions on adding members of an MCommunity group to a channel in U-M Slack.
This article explains why the conversion from a group direct message to a private channel in U-M Slack makes it "accessible" in all U-M Slack workspaces.
This article provides information about resetting the cache on the Slack iOS application to help show missing messages.
This article provides additional information about the use of third-party mail clients or Apps to access a U-M Google Mail account.
This article provides a list of transcription options at U-M.
This article links to the relevant page where you can find more information on the features and functionality available in U-M Dropbox.
This article is to assist customers and support staff with instructions on how to archive channels in a U-M Slack workspace.
This article explains why an individual cannot log in to U-M Slack when they receive the following error: "Your email address is already registered to a deactivated account and cannot be reused. Please contact your Organization Admins for assistance." It also explains what to do if an individual receives this error.
This article is to assist customers and support staff with instructions on how to delete channels in a U-M Slack workspace.
This article provides more information on the file storage limit in U-M Slack.
This article provides information on integrating the Dropbox and Google Drive Slack apps with a U-M Slack workspace.
This article is to guide Workspace Admins on where they can change the settings for their workspace and perform other administrative task such as managing users, channels, and user groups.
This article explains how to update your name in U-M Slack.
This article provides instructions for uploading a .MP4 file (such as a Zoom recording) to a Canvas course media gallery. The instructions also provide specific guidance on doing this for Zoom cloud and local recordings.
This article provides guidance and instructions on how to upload an .MP4 file to MiVideo for long-term hosting. The instructions also provide specifics on doing this for Zoom cloud and local recordings.
Yet Another Mail Merge (YAMM) allows users of U-M Google Mail (Gmail) to easily create mail merges to communicate with multiple recipients.
This article explains what happens to a user's U-M Dropbox account when they leave the university.
This article explains what Slack Connect is and links to documentation about how to use Slack Connect.
A breakdown of how long users can expect their data to persist on Sites machines
How to find the Employee Self Service tile on Wolverine Access Gateway
This article answers whether workflows and Workflow Builder are available to users in U-M Slack.
This article provides information on the working locations feature in Google Calendar.
This article explains how Workspace Admins can change who has access to invite members to a workspace in U-M Slack and the expected behaviors of this setting.
This article is meant to provide information for the Zoom Phone Emergency address error: "the address is not valid"
This article answers a common question from SRS submitters who are asking about the status of a number or numbers for the U-M Telephone Upgrade Project. The documentation gives step-by-step procedures so they can answer the question for themselves.