Dropbox: Signing Into the Web

Environment

U-M Dropbox

Issue

How do I sign in to U-M Dropbox? Do I use the Google or Apple sign-in?

Resolution

  • You SHOULD log in at dropbox.umich.edu with your Level-1 uniqname and password
  • You CAN log in to U-M Dropbox at dropbox.com, but we highly advise against it
    1. Enter your U-M email address in the address field and it will switch to "Single sign-on enabled"
    2. Click Continue to log in via Weblogin
      • Do not choose "Sign in with Google" or "Sign in with Apple"
        • If you choose "Sign in with Google" it will take you through to Weblogin and Duo two-factor authentication, but it will place you back to the Dropbox login screen stating "Your team has single sign-on. Click Continue below to sign in"  
        • If you have an Apple ID using @umich.edu and choose "Sign in with Apple," you will get a pop-up that reads "Dropbox Business users can't sign in with Apple. Please sign in with your email and password." You should enter your U-M email address in the address field and it will switch to "Single sign-on enabled" and then click Continue to login via Weblogin

Additional Information

Please visit the following site for more information: https://its.umich.edu/communication/collaboration/dropbox

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 4917
Created
Fri 4/23/21 3:32 PM
Modified
Tue 9/14/21 11:57 AM