Find solutions to the most common questions and problems for ITS services.
Change my UMICH password
Reactivate Duo Mobile on Phone or Tablet
Authorize Parent/Guardian to View Student Account Information
View or Pay Student Bills with Friend Account for Parents/Family
Software Available to Students
Troubleshoot My Wireless (WiFi) Connection
iOS, iPhone, iPad - Will Not Connect to MSetup WiFi Network or Complete Setup
Residence Hall Active Network Ports (Ethernet) and Hub Eligibility
Clear Cache and Cookies (Temporary Internet Files) in Multiple Browsers
Log in to U-M Zoom
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Browse the ITS website for a complete listing of ITS service information. Some services can be requested through this portal under Services.
Contact the ITS Service Center to call, chat, or email with our help desk.