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Categories (10)

System Access, Passwords, and ID Management

Logins, passwords, access to systems, and modifications to individual account profiles in University directories
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Desktop Computing and Networks

Computer system hardware platform (managed or unmanaged) and network connectivity
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Personal Productivity

Technology tools to facilitate individual computing activities like U-M Zoom, other videoconferencing, printing, email and calendar, and software applications.
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Academics and Instruction

Canvas, Faculty Business, MyLINC, Coursera and other tools for learning
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Network Device Setup and Troubleshooting

Selected knowledge articles specific to U-M WiFi, Housing networking, and general network device setup and troubleshooting.
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Student and Employee Services

Campus Computing services, Benefits, HR or Student Administration and Records, Payroll
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Research

eResearch, Qualtrics, HSIP payment information
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U-M Financial Services

eProcurement, Purchase Orders, Requisitions
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U-M Data Management

Reporting tools: BusinessObjects, MReports, Tableau and personal storage
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Other University Business

Other services provided to the University community, including computer security, TeamDynamix, ResponsiBLUE, and telephone services.
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