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Categories (10)

System Access, Passwords, and ID Management

Logins, passwords, access to systems, and modifications to individual account profiles in University directories

Desktop Computing and Networks

Computer system hardware platform (managed or unmanaged) and network connectivity

Personal Productivity

Technology tools to facilitate individual computing activities like U-M Zoom, other videoconferencing, printing, email and calendar, and software applications.

Academics and Instruction

Canvas, Faculty Business, MyLINC, Coursera and other tools for learning

WiFi and Housing Networking

Selected knowledge articles specific to U-M WiFi and Housing Networking.

Student and Employee Services

Campus Computing services, Concur, Benefits, HR or Student Administration and Records, Payroll


eResearch, Qualtrics, HSIP payment information

U-M Financial Services

eProcurement, Purchase Orders, Requisitions

U-M Data Management

Reporting tools: BusinessObjects, MReports, Tableau and personal storage

Other University Business

Other services provided to the University community, including computer security, TeamDynamix, ResponsiBLUE, and telephone services.

Articles (1)

Access Denied to engin-storage Network Drive

Steps to resolve access denied to engin-storage share because of use of a uniqname1 cached credential