Other services provided to the University community, including computer security, TeamDynamix, ResponsiBLUE, and telephone services.

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Knowledge articles related to the ITS implementation of TeamDynamix.

Articles (63)

12twenty Login Error, "A user with SSO ID...could not be found."

This article explains who to contact for assistance with 12twenty login errors.

Can't Connect My OpenAI Account/Product to My U-M Google or Microsoft 365 Account

This article provides information on why you can't connect your OpenAI account/products to your U-M Google or U-M Microsoft 365 accounts.

Digital Signage - Adding a Playlist to a Digital Sign or Group of Digital Signs

A breakdown of how to add a playlist to your sign or signs. A playlist can be a timesaving tool that allows you to apply the same content across multiple signs more efficiently.

Document Imaging: Trouble Opening PDF Documents

Users see a blank screen when opening documents in Perceptive, or the document flashes open but disappears.

eSignature: SignNow Resetting Cache

How to fix odd behavior with SignNow (i.e., features you used to have are gone or changed) by resetting the cache just for SignNow.

Improving U-M GPT Prompts

Best practices for refining prompts in U-M GPT

Run Diagnostics Before Taking Computer to Tech Repair

Troubleshooting and diagnostics before taking to Tech Repair

Slack: Set Desktop App to Start Automatically at Login/Startup

This article provides steps on setting your Slack desktop application to start automatically at login/startup.

Support for Michigan Language Assessment Tests or Certificates

This article provides contact information for users looking for assistance with exams (and related information) that is managed by the Michigan Language Assessment team.

Targeted Email: Approval Process

U-M faculty, staff, and students may request a mass distribution to specified populations of U-M employees and Ann Arbor students, or request a data file for use with their email applications or services. This article describes the approval process which is required for all requests.

TeamDymamix is a No-Cost Service

ITS offers the TeamDynamix Service at no cost to U-M units

Truncated Comments When Using Brackets in TeamDynamix

Explanation of the circumstances when brackets will truncate a TDX comment.

umichWORKS Slack Workspace Information

This article outlines what the umichWORKS workspace is and how invitations to the space work.

Uniqname Change: Effect On Email

This article provides information on what happens to your old uniqname's email when you change your uniqname and whether you will still have access to the old emails.

YouthHub Support

This article explains who users should contact for assistance with YouthHub.