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Other services provided to the University community, including computer security, TeamDynamix, ResponsiBLUE, and telephone services.
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TeamDynamix
Knowledge articles related to the ITS implementation of TeamDynamix.
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Articles (64)
Can Multiple U-M Careers Accounts be Combined or Deleted?
CC’ing Customers in TeamDynamix
Completing the U-M Self-Report Vaccination Form
Correct a Problem with Undelivered Messages Addressed to an Individual
Creating a Parent/Problem Ticket and Attaching Child Tickets
Creating a Report to Show Most Popular Knowledge Articles
DAC at U-M: Automated Image Recognition Keywords
Digital Signage - Adding a Playlist to a Digital Sign or Group of Digital Signs
A breakdown of how to add a playlist to your sign or signs. A playlist can be a timesaving tool that allows you to apply the same content across multiple signs more efficiently.
Document Imaging: ImageNow Printer not Responding, Not Printing, or Print Queue says Spooling
Document Imaging: Trouble Opening Documents
Users see a blank screen when opening documents in Perceptive, or the document flashes open but disappears.
Electronically Sign Forms/Documents
Error Uploading my Vaccination Card to the Self-Reported Vaccination Survey
eSignature: SignNow New Account Request
eSignature: Uploading a Form to SignNow with Calculated Fields
eSignature: Audit Trail or History for a Completed SignNow Document
eSignature: Can an Expiration Date be Set on a Created Signing Link?
eSignature: Email Accounts Other than @umich.edu when Requesting a SignNow Account
eSignature: Issues When Logging into SignNow
eSignature: Not Able to Download Signed SignNow Document
eSignature: Signer Seeing Error Message when Completing SignNow Document: There Was a Problem Signing the Document
eSignature: Timestamp or e-Signature ID Not Visible Under the Signature; Timestamp displaying odd time zone
e-Signature: User is Banned from SignNow
eSignature: Users CC’d on Signature Document Request Do Not receive Link when Complete
eSignature: Users Must have a SignNow account to be Added to a Team
EVERFI Online Courses
Gartner Provided by U-M Library
Get Help with Sensitive Data Guidelines and Other University Security Policies
Getting Started with Targeted Email
How to Find Publicly Available U-M Contact Information
I Have an Approved Exemption, But ResponsiBLUE App Doesn't Reflect This Status
Major Incident: Resources for Unit IT Partners
Name on COVID Vaccination Card Does Not Match U-M Name of Record due to Privacy Flag
Obtain Cisco Jabber Logs for Troubleshooting
Recognize Spam, Phishing, or Otherwise Suspicious Email
Removing the "You have... pending items" Summary in TeamDynamix
Requesting Jobs/Jobsets After Hours
Requesting Mail Relay Service From ITS
Requesting Targeted Email or Data Files for Research Purposes
When using targeted email for research recruitment or survey response, IRB review/approval is required, as well as the requirements documented in this article
ResponsiBLUE - Can Weekly Mandatory Testing Be Turned Off if I'm Vaccinated?
COVID-19 testing exemptions for vaccinated individuals are not currently allowed for ResponsiBLUE
ResponsiBLUE - Changing UMICH Email Address
ResponsiBLUE - Show Proof of Vaccination Status to My Supervisor?
ResponsiBLUE Invalid Status
Users seeing invalid status in ResponsiBLUE need to update app or use web version.
Self-Reported Vaccinations and Screening Checks
Setting and Updating Reminder Notifications for ResponsiBLUE
Guidance on updating and setting reminder notifications for ResponsiBLUE.
Slack: Set Desktop App to Start Automatically at Login/Startup
This article provides steps on setting your Slack desktop application to start automatically at login/startup.
Sponsored Affiliate Can't Verify/Enroll/Register for Emergency Alerts
This article is about the workaround for sponsored affiliates to receive emergency alerts.
Spoofed Caller ID - Appears that Call is Internal to University of Michigan
Subscribe to the University Record in Print
Support for mfield.umich.edu
Support for Michigan Language Assessment Tests or Certificates
This article provides contact information for users looking for assistance with exams (and related information) that is managed by the Michigan Language Assessment team.
Suspicious or Concerning "Windows Defender Security Warning" Pop-Up/Alert
Targeted Email - Approval Process
U-M faculty, staff, and students may request a mass distribution to specified populations of U-M employees and Ann Arbor students, or request a data file for use with their email applications or services. This article describes the approval process which is required for all requests.
Targeted Email - Using Pre-Defined Populations
The targeted email service allows requesters to choose from a set of pre-defined populations of U-M faculty and employees, or to specify criteria for a custom population. This article provides details on the pre-defined populations.
TeamDymamix is a No-Cost Service
ITS offers the TeamDynamix Service at no cost to U-M units
TeamDynamix Reports - How to Transfer Ownership
Troubleshoot Cable Television in Northwood Housing
Truncated Comments When Using Brackets in TeamDynamix
Explanation of the circumstances when brackets will truncate a TDX comment.
umichWORKS Slack Workspace Information
This article outlines what the umichWORKS workspace is and how invitations to the space work.
Unable to Upload Documents in SignNow / Subscription Expired Message
Using KCS Methodology for TeamDynamix Knowledge
What Happens When Someone Self-Reports their Vaccination Status?
Where to Find the ITS Status Page?
Which Hardware is Certified for New MiWorkspace Computer Orders?
YouthHub Support
This article explains who users should contact for assistance with YouthHub.
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