eSignature: Users CC’d on Signature Document Request Do Not receive Link when Complete




I was cc'ed on a signature document request and did not receive a link when the document completed. 


To make SignNow HIPAA compliant, it has been configured to stop sending attachments with signed documents. 

Users who are cc'ed when a document is sent for signature will no longer receive an attachment and do not receive a link to the signed document. Only the sender and signers will receive a link to the document in their completion email. This functionality will not be going away or changed soon. 

You can forward the completed email (containing the document link) to a third party, but that person will have to have a SignNow account to open the link.

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Article ID: 3697
Wed 9/16/20 6:05 PM
Wed 9/16/20 6:33 PM