12twenty Login Error, "A user with SSO ID...could not be found."

Environment

12twenty

Issue

The following message occurs, We have encountered an issue logging you into our system: A user with SSO ID '<uniqname>@umich.edu' could not be found. Try logging in again

• When trying to login to Ross' Alumni Job Board
• When trying to login to Engineering Careers
• When trying to login to UMSI CareerLink

Resolution

• For the Ross Alumni Job Board, contact the Office of Advancement at rossalumni@umich.edu or 734-763-5775
• For Engineering Careers, contact the Engineering Career Resource Center at ecrc-info@umich.edu or 734-647-7160
• For UMSI CareerLink, contact the UMSI Career Development Office (CDO) at umsi.careers@umich.edu or 734-647-7650

Additional Information

• Ross' Alumni Career Resources page & Contact Us page.
• Engineering Career Resource Center's Engineering Careers page.
• UM School of Information's UMSI CareerLink page.

Need additional information or assistance? Contact the ITS Service Center.