e-Signature: User is Banned from SignNow

Environment

SignNow

Issue

You are not able to sign into SignNow and your account has been banned.  You might receive a message that your account has been disabled when attempting to login

Resolution

• If you try to sign into SignNow three times and have the wrong password, your account will be banned
• A user can also be banned if you no longer have active status in the University
• If you think you should have access, contact the ITS Service Center so we can unban your account once we confirm you are active faculty, staff, or student at U-M

Additional Information

Need additional information or assistance? Contact the ITS Service Center.