e-Signature: User is Banned from SignNow

Environment

SignNow

Issue

You are not able to sign into SignNow and your account has been banned.  You might receive a message that your account has been disabled when attempting to login

Resolution

  • If you try to sign into SignNow three times and have the wrong password, your account will be banned
  • A user can also be banned if you no longer have active status in the University
  • If you think you should have access, contact the ITS Service Center so we can unban your account once we confirm you are active faculty, staff, or student at U-M

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 6800
Created
Wed 11/24/21 1:51 PM
Modified
Mon 4/10/23 12:55 PM