Spoofed Caller ID - Appears that Call is Internal to University of Michigan

Environment

University of Michigan phone service

Issue

Caller ID looks like the call is coming in from inside the University of Michigan.  In fact, it is an external telemarketer.

Resolution

Unfortunately, there isn't anything that ITS can do to stop the calls from occurring.

 

There is some information on the safecomputing.umich.edu web page that is useful:
https://www.safecomputing.umich.edu/be-aware/phone-scams

That page recommends reporting the concern to UMDPSS:
dpss-safety-security@umich.edu or (734) 763-1131

 

 

Additional Information

 

Details

Article ID: 696
Created
Mon 4/20/20 8:26 AM