Slack: Update Single-Channel Guest's Name

Environment

U-M Slack

Issue

How do I change the name displayed in U-M Slack for my single-channel guest account?

Resolution

Single-channel guests cannot modify their profile information in U-M Slack. This information will need to be changed by a Workspace Admin per the instructions below:

  1. Click University of Michigan at the top of the left channel sidebar.
  2. Hover over Tools & settings in the drop-down menu and select Manage members.
    • If you do not find the Manage members option, then you're not a Workspace Admin in any U-M Slack workspace.
  3. Select the relevant workspace from the drop-down and click Open. The "Manage members" page will open in a new browser window.
    • If you do not find the workspace you are looking for in the drop-down, then you're not a Workspace Admin in that workspace.
  4. Click the ellipsis (...) icon to the right of the single-channel guest's full name.
  5. Select Edit profile from the drop-down menu.
  6. Update the "Full name" field as needed.
  7. Click Save.
Note: The "Display Name" field is not used and cannot be modified. The "Full name" is what's displayed in U-M Slack for a single-channel guest.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

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