Environment
Slack
Issue
I own a free Workspace in Slack that is outside of the U-M Slack Enterprise Grid. Because Slack will now only keep my data for the last 90 days, what are my options to help ensure I can retain data past that time?
Resolution
It is not possible for free Workspaces outside of the U-M Slack Enterprise Grid to migrate into the Enterprise Grid.
Paths forward in this situation include:
- Export your public channel data - Free workspaces can export their public channels in JSON format
- Copy/paste relevant data from Slack to text documents - Alternatively, you can highlight channel conversations, copy and then paste them into a text document to create a searchable, custom record of relevant data
- Create a new Workspace in the U-M Slack Enterprise Grid - If you are conducting U-M-related business/work with your Slack Workspace, we encourage users to create a brand new Workspace in U-M Slack. There are no time limits on how long channel history is retained with U-M Slack
- Bridge channels with Slack Connect - Once a new U-M Slack workspace is created, you can also bridge channels between it and the external, free Slack workspace by using Slack Connect
- This will allow an opportunity to transition between the two Workspaces and maintain a connection with those who may not be able to use the U-M Enterprise Grid
- You may want to limit posting in channels owned by the external/free workspace. Then, direct people to start using the channels bridged over from U-M Slack
- Learn more about using Slack Connect with free Workspaces
Additional Information
Need additional information or assistance? Contact the ITS Service Center.