Environment
Safari, MacOS
Issue
Clearing potentially corrupted cache, cookies, or other temporary internet files from the Safari browser.
Resolution
*If you have multiple Safari windows or tabs open, close all but one.*
- Click the Safari menu at the top left of the screen
- Select Clear History
- Choose to Clear All History
- Click Clear History Button
NOTE: It can take a minute for the process to complete, depending on how long it has been since you have cleared your browsing history and temporary files.
Additional Information
Depending on the settings you choose to clear, after you clear cache and cookies:
- Some settings on sites will be deleted
- For example, if you were signed in, you’ll need to sign in again, so make sure you know your login information
- Sites can load slowly because content needs to load again
- You can lose your browsing history
For more information, please see "Why is it Necessary to Clear Cache and Cookies (or Temporary Internet Files) from Browsers" in this knowledge base.
Need additional information or assistance? Contact the ITS Service Center.