Clear Cache and Cookies (Temporary Internet Files) from Microsoft Edge

Environment

Microsoft Edge Browser, Mac or Windows

Issue

Clearing potentially corrupted cache, cookies, or other temporary Internet files from the Microsoft Edge browser.

Resolution

1. On your computer, open Edge
   1. Note: If you already have multiple Edge windows or tabs open, close all but one
2. At the top right, click the three horizontal dots
3. Click Settings then Privacy, search, and services
4. Under Clear browsing data, select Choose what to clear
   1. Select Cookies and other site data and Cached images and files
5. Under Time range, set time range to All time
6. Click Clear now

NOTE: It can take a few minutes to clear the cache depending on how long it has been accumulating.

• Quit Edge
• Restart your Computer

Additional Information

Depending on the settings you choose to clear, after you clear cache and cookies:

• Some settings on sites will be deleted
  • For example, if you were signed in, you’ll need to sign in again, so make sure you know your login information
• Sites can load slowly because content needs to load again
• You can lose your browsing history

For more information, please see "Why is it Necessary to Clear Cache and Cookies (or Temporary Internet Files) from Browsers."

Need additional information or assistance? Contact the ITS Service Center.