Clear Cache and Cookies (Temporary Internet Files) from Microsoft Edge

Environment

Microsoft Edge Browser, Mac or Windows

Issue

Clearing potentially corrupted cache, cookies, or other temporary Internet files from the Microsoft Edge browser.

Resolution

  1. On your computer, open Edge.
    1. Note: If you already have multiple Edge windows or tabs open, close all but one.
  2. At the top right, click the three horizontal dots.
  3. Click Settings then Privacy, search, and services.
  4. Under Clear browsing data, select Choose what to clear.
    1. Select Cookies and other site data and Cached images and files.
  5. Under Time range, set time range to All time.
  6. Click Clear now.

NOTE: It can take a few minutes to clear the cache depending on how long it has been accumulating.

  • Quit Edge
  • Restart your Computer

Clear Cookies from a Specific Site

To delete cookies from only one website, use the following instructions:

  1. Open Edge browser, select Settings and more > Settings > Privacy, search, and services.
  2. Select Cookies, then click See all cookies and site data and search for the site whose cookies you want to delete.
  3. Select the down arrow  to the right of the site whose cookies you want to delete and select Delete .

Cookies for the site you selected are now deleted. Repeat this step for any site whose cookies you want to delete. 

Additional Information

Note: Depending on the settings you choose to clear, after you clear cache and cookies:

  • Some settings on sites will be deleted.
    • For example, if you were signed in, you’ll need to sign in again, so make sure you know your login information.
  • Sites can load slowly because content needs to load again.
  • You can lose your browsing history.

For more information, please see "Why is it Necessary to Clear Cache and Cookies (or Temporary Internet Files) from Browsers."

Need additional information or assistance? Contact the ITS Service Center.

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