Locked out of Michigan Medicine Email: "Your Login has Been Disabled Due to Intruder Detection"

Environment

Michigan Medicine email account

Issue

Access to med.umich.edu email account is blocked with the error message "Your log in has been disabled due to intruder detection".

Resolution

  • Contact Health and Information Technology Services (HITS)
    • Call HITS at 734-936-8000
    • Create a ticket or live chat with a representative by going to help.med.umich.edu/it.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

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