Can't Find Someone in U-M Slack

Environment

U-M Slack

Issue

I am trying to invite a person to a channel / direct message a person / etc in U-M Slack, but I cannot find the person when searching.

Resolution

In order for you to be able to find another person in U-M Slack, the other person needs to have completed BOTH of the following tasks:

  • Logged in at least once to U-M Slack at slack.umich.edu
  • Joined at least one workspace that you are a member of (for example, if you are both in Maize & Blue, this will suffice)

Additional Information

The most common reason that you cannot find someone, even if they think they have completed both steps, is that they have only completed the first step and have logged in to U-M Slack, but they have not joined any workspaces.

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 6803
Created
Mon 11/29/21 5:40 PM
Modified
Mon 11/29/21 7:02 PM