Dropbox: Problems Sharing With MCommunity Groups


U-M Dropbox, MCommunity


I shared a folder with an MCommunity group, but the group members cannot access the folder despite receiving an email invite.


  • Dropbox folders are shared with MCommunity groups using the group name, not the email address.
  • The MCommunity group should appear as a suggestion when typing the group's name.
    • It will also show the number of group members under the group's name.
  • The group members will receive an email invitation to "Join" the folder in Dropbox.
    • If a group member does not see the folder in Dropbox, they will need to check the Shared section in Dropbox and click Join folder to add the folder.
    • Once they join the folder, it will show under All files.

Note: Newly created MCommunity groups may take up to 24 hours to sync with U-M Dropbox.

Additional Information

Dropbox reads the MCommunity group email address as an individual account instead of a group. This is why sharing using the email address will not work.

MCommunity groups cannot be made owners of a Dropbox folder.

Need additional information or assistance? Contact the ITS Service Center.

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Article ID: 6623
Wed 10/20/21 10:54 AM
Mon 11/6/23 4:20 PM

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This article provides instructions for sharing files and folders in Dropbox on the web, desktop, and mobile apps.