New Gmail Integrated View Information and Timeline

Environment

U-M Google, Gmail, Google Chat, Google Meet

Issue

Google has announced a proposed timeline for the rollout of the new integrated view in Gmail that will further merge Google Chat and Meet within Gmail on the web. For details on and steps for the entire proposed timeline, refer below.

Note: Google has been known to change their rollout timelines randomly and often without notifying customers. For this reason, the exact dates and timing below are according to Google and may be subject to change.

Resolution

Google's Proposed Timeline

Beginning February 28, 2022

Google begins to roll out a notification that appears in the lower right corner of Gmail inviting you to try the new experience before it becomes the default in April 2022. You can choose to opt-in by clicking the Try it now button in the notification. You may need to reload the browser tab after clicking the button to view the new experience.

Gmail notification asking users to try the new Gmail integrated view

  • If you dismiss the notification but later decide you'd still like to make the switch early, click the gear icon in the top right corner of Gmail to view your Quick settings and then click "Try out the new Gmail view" at the top of the menu
  • If you would like to revert to the original Gmail view until Google takes it away, click the gear icon in the top right corner of Gmail to view your Quick settings and then click "Go back to the original Gmail view" at the top of the menu
    • We strongly advise against this as the new view will be irreversible later in 2022, according to Google

By April 2022

Google will automatically switch users who have not opted-in to the new experience by default, but users can still revert back to the original Gmail view in their settings until "the end of Q2 2022."

  • If you would like to revert to the original Gmail view until Google takes it away, click the gear icon in the top right corner of Gmail to view your Quick settings and then click "Go back to the original Gmail view" at the top of the menu
    • We strongly advise against this as the new view will be irreversible later in 2022, according to Google

By the "end of Q2 2022"

The new Gmail integrated view will become the standard experience for everyone in Gmail, and there will no longer be an option to revert back to the original view. Around the same time, you will also begin to notice the new streamlined navigation experience for Google Chat on the web (mail.google.com/chat). Finally, this standardization of the new view also means you will not have the option to configure Chat to display on the right side of Gmail.

(We estimate that the "end of Q2 2022" for Google will be around the end of June 2022. Once there is a definitive date, we will update this knowledge article.)

Common Issues

Through our testing, the U-M Google team has discovered a few common issues with the rollout and the new integrated view. We will continue to update this list as more issues or items of note arise.

  • You will not receive the initial "Try this now!" notification if you a) have Chat for Gmail turned off and/or b) you are currently using right-side chat in Gmail
  • After clicking "Try this now!" in the notification, you may need to reload Gmail a second time after the initial reload to view the new experience
  • You may need to reload Gmail if you have not logged out in a while to receive the initial "Try this now!" notification

Additional Information

Google Help Center: Learn about the new integrated Gmail layout

Some relevant changes:

  • Right-side chat will no longer be an option once the ability to revert back is taken away
  • When you get a new chat or space message, the notification appears in the bottom left corner in a "bubble"
    • When you hover over the bubble, a message preview displays

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 7418
Created
Mon 3/14/22 4:33 PM
Modified
Thu 3/31/22 1:33 PM