Environment
MiWorkspace, Izzy, Windows as a Service
Issue
How do I install an MPrint printer on a MiWorkspace, Izzy, or Windows as a Service device?
Resolution
- Click on the MiWorkspace Helper App icon
- This is the block M in the system tray/menu bar
- Select MPrint Printer Installer
- This launches an application that allows you to search printer by room number/printer name
- If you do not know the name of the printer you need, or you wish to look for printers near you, click the “Find Printers on Map” button to launch the MPrint Maps page at https://mprint.umich.edu/maps
- Select a building and floor number
- Find the printer you need on the map and click the printer icon
- You have the option to Install Now or Add To Cart (to add multiple printers at once)
- If you would like to install all printers on the selected floor, click Install All Now or Add All To Cart
- Once your desired printers are added to your cart, click manage in the top right corner of the page, and then click Install Cart
- Click Launch Installer
- The first time you launch the installer with the MPrint Install application, your browser may warn you that it’s trying to launch an executable
- If prompted, please check the box to Always open these types of links in the associated app, and click the Open button
- The MPrint Installer application will launch and list the printer(s) you selected from the MPrint Maps page
- Click “Install Printers” to complete the installation
- Printer should now be installed and ready to use
- You can make the printer your default printer by right-clicking on the printer and selecting Set as Default Printer
- The green arrow on printer identifies which printer is the default
Note: You will need to be plugged in via Ethernet on campus, on MWireless, or using the U-M VPN from any other network to both install printers and also to print.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.