Microsoft Office 365: Known Compatibility Issues & Other Considerations for MiWorkspace Computers


U-M Microsoft (Office) 365, MiWorkspace


Microsoft Office 365 is available to all MiWorkspace customers, however there are some potential compatibility issues for customers who use macros and add-ins.


  • Office 365 will uninstall previous versions of Office.
  • Microsoft Project / Visio version 2010 or 2013 are incompatible with Office 365.  Those versions of the Project/Visio software will need to be uninstalled before Office 365 will install.
    • Units with these older versions of Project or Visio will need to purchase licensing for newer versions of these products. 2016 and 2019 are compatible with Office 365.
    • Units can purchase Project & Visio licenses from ITS Software Services.
  • The MiWorkspace installation of Office 365 is 64-bit. Customers who use 32-bit macros or add-ins in Office 2016 should confirm their functionality in Office 365.
  • Customers who use the SAP BPC add-in for Office will need to update to the “SAP BPC EPM Add-In for Office 365”
  • Customers who use an Oracle ODBC connection with Office applications should make sure to use the right driver. For Office 2016, the 32-bit Oracle ODBC driver should be used and for Office 365 the 64-bit Oracle ODBC driver should be used. The Oracle 19c client software includes both the 32-bit and 64-bit clients. It is also available in Software Center if anyone needs it that doesn’t already have it installed.
  • Office 365 includes Microsoft Teams. Customers who are unable to upgrade to Office 365 at this time can still use the Microsoft Teams web client at:
  • Office 365 is a subscription-based product that is licensed to U-M students, faculty, and staff. The product must be activated prior to use by signing in with an email address and password. On MiWorkspace devices, the activation is designed to occur automatically, but users may need to complete a 2-factor authentication using DUO to complete the activation.
  • Customers can have up to 5 installations per device type (5 computer installations and 5 tablet/mobile installations) across all of their MacOS and Windows devices (University & Personal).  

Additional Information

For additional questions, please contact the ITS Service Center


Article ID: 10928
Tue 10/3/23 11:23 AM
Tue 10/3/23 11:23 AM