Environment
Apple has Reactions set on as default in the following environments:
- macOS Sonoma or later on a Mac with Apple silicon
- macOS Sonoma or later on a Mac using Continuity Camera with iPhone 12 or later
- iPhone running iOS 17
The feature is associated with FaceTime, but may be activated and used in other video-based apps (including Zoom).
Issue
Reactions are enabled by default on Apple devices, which can be distracting or unwanted for some users.
Reactions are augmented reality video effects activated by user hand gestures while on video calls.
Resolution
Turn off FaceTime Reactions for iOS 17
- Open FaceTime.
- Open Control Center.
- Swipe down from the top-right of the display for a device using Face ID.
- Swipe-up from the bottom for a device using Touch ID.
- Select Effects, a camera icon that shows the word Reactions.
- Select Reactions to turn off (or on).
Turning off FaceTime Reactions in macOS Sonoma
- Open FaceTime.
- Select the green and white camera icon in the menu bar.
- This is visible when FaceTime is the active window.
- Select Reactions to turn off (or on).
Note: You may need to repeat the steps above after starting a Zoom meeting. You should only need to turn them off once, and reactions should remain off for all future Zoom meetings.
Additional Information
This feature only applies to your own camera feed. Turning off Reactions will only stop the gestures being detected on the device for your feed, not those of other people. For more information, see Use Reactions, Presenter Overlay, and other effects when videoconferencing on Mac.
Need additional information or assistance? Contact the ITS Service Center.