Transcription Options at U-M

Environment

Transcription features and services at U-M

Issue

What are the transcription features and services available at U-M?

Resolution

• Zoom transcription options
• Live captions in Microsoft Teams
• Using captions in Google Meet
• MiVideo 
  • U-M’s cloud-based media streaming service
  • File owners can order, edit, and delete captions for audio and video files, including Zoom recordings
  • This service is provided by MiVideo using automatic speech recognition (ASR) technology
  • A searchable, interactive transcript is also provided
  • MiVideo offers free machine and paid (with a shortcode) professional (human) transcription, captions, and translation services
• Transcription third-party resources
  • Examples include:
    • Sign language interpreters (ASL)
    • CART contractors
    • Screenline
  • ​​​Purchasing CART or ASL services for your unit from a third-party provider is negotiated exclusively by those two parties, without any university intermediary. When enlisting a CART Provider:
    • The university does not have a preferred vendor(s) for CART
    • List of ASL Interpreter/CART contacts (Source: Mikalia Dennis, Office of Diversity, Equity, and Inclusion. Contact: mikaliad@umich.edu or 734-764-3620.)
    • Please inquire directly with third-party vendors regarding HIPAA-compliant solutions for special use cases.
    • If further guidance is needed from Michigan Medicine, please visit the Michigan Medicine web portal or call 734-936-8000.
• Transcription services available via U-M Procurement 
  • Rev.com and Temi.com
  • Landmark Associates
  • LingPerfect
  • Scribie.com
• Otter.ai  (If you are with UMSI, please email umsi-edtech@umich.edu for Otter.ai assistance.) 
  • Otter.ai is not an approved application for University business and should not be used when handling sensitive data. 
• Audio Transcription Resources from the U-M Library

Additional Information

Need additional information or assistance? Contact the ITS Service Center.