Transcription Options at U-M

Environment

Transcription features and services at U-M

Issue

What are the transcription features and services available at U-M?

Resolution

  • Zoom transcription options
  • Live captions in Microsoft Teams
  • Using captions in Google Meet
  • MiVideo 
    • U-M’s cloud-based media streaming service
    • File owners can order, edit, and delete captions for audio and video files, including Zoom recordings
    • This service is provided by MiVideo using automatic speech recognition (ASR) technology
    • A searchable, interactive transcript is also provided
    • MiVideo offers free machine and paid (with a shortcode) professional (human) transcription, captions, and translation services
  • Transcription third-party resources
    • Examples include:
      • Sign language interpreters (ASL)
      • CART contractors
      • Screenline
    • ​​​Purchasing CART or ASL services for your unit from a third-party provider is negotiated exclusively by those two parties, without any university intermediary. When enlisting a CART Provider:
      • The university does not have a preferred vendor(s) for CART
      • List of ASL Interpreter/CART contacts (Source: Mikalia Dennis, Office of Diversity, Equity, and Inclusion. Contact: mikaliad@umich.edu or 734-764-3620.)
      • Please inquire directly with third-party vendors regarding HIPAA-compliant solutions for special use cases.
      • If further guidance is needed from Michigan Medicine, please visit the Michigan Medicine web portal or call 734-936-8000.
  • Transcription services available via U-M Procurement 
  • Otter.ai  (If you are with UMSI, please email umsi-edtech@umich.edu for Otter.ai assistance.) 
    • Otter.ai is not an approved application for University business and should not be used when handling sensitive data. 

Additional Information

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Details

Article ID: 9244
Created
Fri 11/4/22 2:01 PM
Modified
Fri 11/18/22 12:50 PM

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