Environment
U-M Google, Mail, Gmail, mobile devices
Issue
How do I access my U-M Google Mail (Gmail) on a mobile phone or tablet?
Resolution
ITS recommends using only a web browser or applications/clients created and supported by Google to connect to U-M Google accounts (including Google Mail). Using third-party applications or clients (created by a group or company other than Google, such as Apple or Microsoft) can lead to unexpected results,
including the risk of data loss.
ITS does not provide configuration assistance or additional support for using third-party apps/clients with U-M Google accounts, except for
Mozilla Thunderbird, and recommends it only to assist with accessibility issues.
To access your U-M Google Mail on a mobile phone or tablet:
- Install and open the official Gmail app from the appropriate app store for your device:
- If you have not signed in to an account in the app:
- Tap Sign in.
- Tap Add account.
- If you have already signed in to a non-UM account in the app:
- Tap your profile picture in the top right corner of the Gmail app.
- Tap Add another account.
- Tap Google.
- Depending on the mobile device you're using and its settings, you may need to tap Continue when prompted and/or enter your device's passcode before you can proceed.
- Enter your @umich.edu email address on the sign-in page and tap Next.
- Enter your uniqname and UMICH password via U-M Weblogin. (You may need to authenticate with Duo two-factor authentication, too.)
Your U-M Google Mail account should now be logged in via the app.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.