Knowledge articles related to the University's implementation of Zoom.
In-depth instructions on how to log in and use a Zoom Recordings Link that was shared with you.
This article provides information about how to add a post-meeting survey to a Zoom meeting
This article provides instructions for adding an existing Zoom meeting to a Canvas course.
This articles includes instructions for adding a file with poll questions to a Zoom course meeting in Canvas.
This article explains how to connect or disconnect read/write permissions for Zoom from you Google Calendar.
This article explains how to use the Scheduling Privileges feature in U-M Zoom to allow others to manage and share your cloud recordings.
This article covers typical scenarios that would cause someone to be automatically assigned as alternative host for a Zoom meeting
This article provides information on how to access and use attendance and poll reports for the Zoom in Canvas integration.
This article provides options and instructions for automatically sharing Zoom cloud recordings with someone else.
This article provides information on whether HD/Group HD can be enabled for a U-M Zoom account and/or U-M Zoom domain.
This article provides information on whether you can use apps, add-ons, and integrations with U-M Zoom.
This article provides additional information on the warning message that may display when trying to access U-M Zoom through Canvas.
How to change default timezone as well as timezone for single meetings
Checking Current Version of Zoom Desktop App
Learn about starting more than one meeting at the same time.
This article provides information on creating a Zoom meeting with the Google Workspace add-on.
This article explains how to download your U-M Zoom data such as cloud recordings and meeting/webinar reports.
This article provides information on who is eligible for a U-M Zoom account.
Learn how to create and launch polls in Zoom before and during meetings.
Instructions to generate Zoom meeting attendance report
Learn a variety of methods to reduce bandwidth use and improve the connection of your Zoom meetings.
Learn about the differences between Alternative Hosts and Co-Hosts in Zoom and how they relate to eachother.
This article provides information on installing the Zoom for Google Workspace add-on.
Instructions on how to invite people to a Zoom meeting both live and scheduled
This article answers whether Zoom Chat is available at U-M and provides an explanation of the differences between Zoom Chat and in-meeting/in-webinar chat.
Additional information about how to use a Zoom Room to join a Google Meet.
This article teaches users how to join a Microsoft Team's meeting from their Zoom Room.
How to join a Webex Meeting from a U-M Zoom Room
This article provides information on creating and managing breakout rooms while in a Zoom meeting.
This article provides instructions for moving a Zoom meeting to a different course in Canvas.
This article provides context for why multiple participants in a zoom meeting may have the same name (which is different from their own).
This article provides guidance on pre-assigning breakout rooms for a U-M Zoom meeting, including tips and warnings.
This article provides information on which settings you should use to protect the content of and participants' privacy in your Zoom cloud recordings.
This article provides instructions for pulling reports for Zoom meetings and webinars.
Learn how to use reactions in a Zoom meeting
This article explains how to record meetings in U-M Zoom and provides instructions for saving them to the cloud or to the user's local computer.
This article provides information on scheduling a Zoom meeting for someone else to host. (I.e., Zoom delegates and scheduling privileges.)
This article explains how both instructors and students can use Zoom's "LTI Easy Scheduler" feature in U-M Canvas to schedule and book appointments.
This article provides recommended security settings for your Zoom meetings in Canvas.
This article provides information on sharing a Zoom cloud recording with students in Canvas.
How make sure you are signed in to Zoom to attend meetings that are for authorized users.
Transferring already created Zoom Meetings to a new host.
This article provides information about the Q&A feature for Zoom meetings, including how to turn it on for an account and utilize it.
All Michigan Medicine, University Health Service (UHS), School of Dentistry, College of Pharmacy, and School of Nursing faculty, staff, and students will be automatically directed to the appropriate HIPAA-aligned instance of Zoom. Simply login to zoom.umich.edu.
This article summarizes the sign language interpretation feature in Zoom and links to Zoom's help article for additional information and instructions.
This article explains what the Poll/Quiz Library feature is in Zoom.
How to look up a customer's Zoom information using the ZoomInfo app?
This article explains what Zoom legacy access is, why it was granted, and why it is being taken away.
This article explains what Zoom Assistant is and how to enable/disable it
This article provides information on Zoom Authentication Exceptions to allow guests to join a Zoom meeting or webinar despite requiring authentication to join.
Learn how to use the Zoom Desktop Client
This article provides guidance on the following Zoom error: "This meeting is for authorized attendees only."
This article provides information about the Zoom Events platform and its availability within the U-M Zoom environment. It also provides information about whether a user can charge for admission to an event hosted on Zoom within the U-M Zoom environment.
How to request a new feature or give feedback to Zoom.
This article provides troubleshooting instructions for when you receive the "Something went wrong. We're sorry, we've encountered an error processing your request." error while scheduling Zoom meetings for others using the Zoom of Google Workspace add-on.
This article explains the availability of the Zoom for Home feature for U-M Zoom accounts.
This article provides guidance on the following Zoom error when attempting to join a meeting in Canvas via the Firefox web browser: "Unauthorized. Sorry, your session was expired. Please refresh the page or login again."
Users who would like to include interpreters in their meetings or webinars now have the ability to enable language interpretation. However, translated captions, which is a feature within Zoom One is NOT a function that is available.
Zoom is retiring the current key pair used to sign the Zoom desktop client for Linux, which customers can use to validate the Zoom desktop client.
How to resolve the "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions." Zoom login error
What to do when your Zoom Meeting is limited to 40 minutes.
How to set up zoom phone delegation, and the different parameters it can control.
Set Zoom to Start Automatically When you start your computer
This article helps departments process a user change for a Zoom Phone number managed by their department. In Zoom Phone, numbers are associated to a person, so if a person leaves, the phone number they used while in that department should be changed to the new person taking on that role (or disconnected if no longer needed). The change is requested in the Service Request System.
How to remove the error message 'This feature is not enabled' for sharing content specifically in a Zoom Room.
An overview of changes and updates to the Zoom Rooms service and offerings as of 2/26/22.
A brief overview of the changes users can expect from the most recent upgrade of their Zoom Room.
An overview of the updates and changes to the Zoom Rooms services as of April 2022.
An overview of updates and changes to Zoom Rooms services as of January 2022.
This article provides guidance on whether to use the Zoom Scheduler Chrome extension or not. It also provides information about the Zoom Scheduler feature (separate from the extension) that is unavailable in our license.
This article provides suggestions for resolving computer issues that arise when screen sharing in Zoom.
This article provides a list of transcription options for U-M Zoom.
Learn how to use a virtual background in Zoom.
This article explains what the new Zoom Whiteboard feature is, why it isn't enabled for U-M Zoom, and alternatives.
This article provides troubleshooting steps to assist with addressing a common error in U-M Zoom: "This meeting ID is not valid."
This article provides context to the following Zoom message you may see when joining a meeting: "Apps have real-time access to your information in this meeting."
This article provides information regarding audio transcription/closed captioning for Zoom cloud recordings.
This article provides information on enabling Live Transcription in U-M Zoom meetings/webinars.
This article provides additional troubleshooting instructions for when you receive an error that states that "Shared Access Permissions" are not enabled.
This article explains what meetings in your U-M Zoom account titled "This is a calendar meeting" are and what to do about them.