Knowledge articles related to the University's implementation of Zoom.
In-depth instructions on how to log in and use a Zoom Recordings Link that was shared with you.
This article provides information about how to add a post-meeting survey to a Zoom meeting
This article provides instructions for adding an existing Zoom meeting to a Canvas course.
This articles includes instructions for adding a file with poll questions to a Zoom course meeting in Canvas.
This article explains how to connect or disconnect read/write permissions for Zoom from you Google Calendar.
This article explains how to use the Scheduling Privileges feature in U-M Zoom to allow others to manage and share your cloud recordings.
This article covers typical scenarios that would cause someone to be automatically assigned as alternative host for a Zoom meeting
This article provides information on how to access and use attendance and poll reports for the Zoom in Canvas integration.
This article provides options and instructions for automatically sharing Zoom cloud recordings with someone else.
This article provides information on whether HD/Group HD can be enabled for a U-M Zoom account and/or U-M Zoom domain.
This article provides additional information on the warning message that may display when trying to access U-M Zoom through Canvas.
This article provides information on creating a Zoom meeting with the Google Workspace add-on.
This article explains how to download your U-M Zoom data such as cloud recordings and meeting/webinar reports.
This article provides information on who is eligible for a U-M Zoom account.
This article provides information on generating registration, polling, survey or Q&A reports in Zoom.
Instructions to generate Zoom meeting attendance report
Learn a variety of methods to reduce bandwidth use and improve the connection of your Zoom meetings.
Learn about the differences between Alternative Hosts and Co-Hosts in Zoom and how they relate to eachother.
Instructions on how to invite people to a Zoom meeting in progress
Additional information about how to use a Zoom Room to join a Google Meet.
This article teaches users how to join a Microsoft Team's meeting from their Zoom Room.
How to join a Webex Meeting from a U-M Zoom Room
This article provides instructions for moving a Zoom meeting to a different course in Canvas.
This article provides context for why multiple participants in a zoom meeting may have the same name (which is different from their own).
A break down of the ways to pair and unpair a personal device with a Zoom Room.
This article provides information on which settings you should use to protect the content of and participants' privacy in your Zoom cloud recordings.
Learn how to use reactions in a Zoom meeting
This article provides instructions for removing a delegate with scheduling privileges from your U-M Zoom account.
This article explains how both instructors and students can use Zoom's "LTI Easy Scheduler" feature in U-M Canvas to schedule and book appointments.
This article provides recommended security settings for your Zoom meetings in Canvas.
How make sure you are signed in to Zoom to attend meetings that are for authorized users.
This article provides information for how to turn polls from Zoom meetings into assignments in Canvas
An overview of changes coming to the Zoom Room controller, specifically the camera control function, in an upcoming release
All Michigan Medicine, University Health Service (UHS), School of Dentistry, College of Pharmacy, and School of Nursing faculty, staff, and students will be automatically directed to the appropriate HIPAA-aligned instance of Zoom. Simply login to zoom.umich.edu.
This article summarizes the sign language interpretation feature in Zoom and links to Zoom's help article for additional information and instructions.
How to look up a customer's Zoom information using the ZoomInfo app?
This article provides information on whether you can use third-party apps and integrations from the Zoom App Marketplace with U-M Zoom.
This article provides instructions for how to generate attendance reports for the Canvas Gradebook.
Learn how to use the Zoom Desktop Client
This article provides information on the availability of the Zoom Docs feature at U-M.
This article provides guidance on the following Zoom error: "This meeting is for authorized attendees only."
This article provides information about the Zoom Events platform and its availability within the U-M Zoom environment. It also provides information about whether a user can charge for admission to an event hosted on Zoom within the U-M Zoom environment.
This is an article that compiles the features that are unique to the Zoom LTI 1.3 for Canvas
This article provides troubleshooting instructions for when you receive the "Something went wrong. We're sorry, we've encountered an error processing your request." error while scheduling Zoom meetings for others using the Zoom of Google Workspace add-on.
This article explains the availability of the Zoom for Home feature for U-M Zoom accounts.
An explanation of available options now that Zoom CRC licenses have been retired from our Zoom tenant.
This article provides guidance on the following Zoom error when attempting to join a meeting in Canvas via the Firefox web browser: "Unauthorized. Sorry, your session was expired. Please refresh the page or login again."
Zoom is retiring the current key pair used to sign the Zoom desktop client for Linux, which customers can use to validate the Zoom desktop client.
How to resolve the "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions." Zoom login error
What to do when your Zoom Meeting is limited to 40 minutes.
This article provides information on the issue of Zoom not working on Michigan Medicine/HITS virtual machines.
This article provides information about the availability of the Zoom Notes feature in U-M Zoom.
How to remove the error message 'This feature is not enabled' for sharing content specifically in a Zoom Room.
This article provides guidance on whether to use the Zoom Scheduler Chrome extension or not. It also provides information about the Zoom Scheduler feature (separate from the extension) that is unavailable in our license.
This article provides a list of transcription options for U-M Zoom.
This article explains what the new Zoom Whiteboard feature is, why it isn't enabled for U-M Zoom, and alternatives.
This article provides troubleshooting steps to assist with addressing a common error in U-M Zoom: "This meeting ID is not valid."
This article provides information on how to set someone as an alternative host for a meeting in Zoom.
This article provides information on Zoom AI Companion features and their availability in the U-M Zoom instance.
This article explains the Zoom setting users can enable to receive alerts when their Google Calendar add-on or Microsoft Outlook integration with Zoom must be reauthorized.
This article provides information about requiring authentication via U-M Weblogin for all participants to join your meeting. Without a U-M Zoom account, they will not be able to authenticate and join.
This article provides information on allowing Zoom meeting participants to self-select and move between breakout rooms.
This article provides information on allowing participants to rejoin after they've been removed from a Zoom meeting.
This article provides context to the following Zoom message you may see when joining a meeting: "Apps have real-time access to your information in this meeting."
This article provides information on how to assign someone as a delegate to schedule Zoom meetings for you.
This article provides information regarding audio transcription/captioning for Zoom cloud recordings.
This article provides information on the authentication exceptions feature to allow guests to join a Zoom meeting or webinar despite requiring authentication to join.
This article provides information on the following Zoom desktop app error: "Update Required, Your app version needs to be [version number] or higher to join this meeting. Please contact your IT team to update your app."
How to change default timezone as well as timezone for single meetings
This article provides instructions for checking the current version of your Zoom desktop app.
This article provides information about the auto-deletion process of U-M Zoom cloud recordings after 150 days, as well as resources for long-term retention of these recordings past 150 days.
This article provides information on the average processing time for Zoom cloud recordings.
This article provides information about converting a Zoom meeting into a webinar or a webinar into a meeting.
This article provides information on creating and managing breakout rooms while in a Zoom meeting.
This article provides information about how to create and launch polls and quizzes in meetings and webinars in Zoom.
This article provides information on enabling automated captions in Zoom meetings/webinars.
This article provides additional troubleshooting instructions for when you receive an error that states that "Shared Access Permissions" are not enabled.
This article provides information on the ability to host concurrent meetings in Zoom and subsequent limitations.
We highly encourage the university community to do everything possible to secure their meetings/webinars, participants, and data. Refer to the information and resources within this knowledge article for more details.
This article provides information on installing the Zoom for Google Workspace add-on.
This article provides instructions for downloading and installing Zoom on your desktop and mobile devices.
This article answers whether Zoom Chat is available at U-M and provides an explanation of the differences between Zoom Chat and in-meeting/in-webinar chat.
This article explains how to join a Zoom meeting from a Google Calendar invite.
Users who would like to include interpreters in their meetings or webinars have the ability to set speaking language or set audio interpreters. This article also explains that there are a limited number of translation licenses available.
This article provides information about livestreaming a U-M Zoom webinar.
This article provides information about the Survey tab in Zoom, which allows you to maintain a library of saved surveys, polls, and quizzes.
This article provides instructions for how to turn gesture recognition in Zoom on or off.
This article provides instructions for pulling reports for Zoom meetings and webinars.
This article provides information on the meeting participant and webinar attendee limits in Zoom.
This article addresses the differences between Zoom meetings and webinars.
This article explains why participants cannot screen share during a Zoom meeting.
This article provides instructions for the different methods available for pre-assigning breakout rooms in the Zoom LTI Canvas app.
This article provides guidance on pre-assigning breakout rooms for a U-M Zoom meeting, including tips and warnings.
This article explains how to record meetings in U-M Zoom and provides instructions for saving them to the cloud or to the user's local computer.
This article provides a guide for accessing and downloading cloud recordings when using a U-M Zoom Room.
This article provides information about requesting a Zoom webinar license and changing webinar participant limits.
This article provides information about requesting the host enable automated captions during a Zoom meeting.
This article provides information on the Zoom security setting requirement for all meetings and details each of the three available security options from which you can choose.
This article provides information on how to schedule a Zoom meeting for someone else to host. (I.e., Zoom delegates and scheduling privileges.)
This article provides instructions for scheduling a Zoom meeting on the web at zoom.umich.edu.
This article provides information about screen sharing from the main meeting room to all breakout rooms in Zoom.
This article provides suggestions for resolving computer issues that arise when screen sharing in Zoom.
This article provides information about securing the U-M Zoom in-meeting or in-webinar chat.
This article includes instructions for meeting participants about self-selecting and moving between breakout rooms in Zoom.
This article provides information on sharing a Zoom cloud recording with students in Canvas.
This article provides guidance regarding third-party apps/bots that join Zoom meetings without direct invitations and what you can do about it.
This article provides information about transferring ownership of existing Zoom meetings to a new host.
This article provides information about the Q&A feature for Zoom meetings and webinars, including how to turn it on for your account and utilize it.
This article provides instructions for updating the Zoom app on a computer or mobile device.
This article provides information on updating your name in U-M Zoom.
This article provides information on using the Zoom annotation tools.
This article explains what steps to take on Apple Mac computers when a virtual background persists in Zoom meetings despite turning off the option in the Zoom settings.
This article provides information on how to use a virtual background in U-M Zoom.
This article explains why a participant may appear as a guest in a Zoom meeting or webinar.
This article explains "Google Calendar Meeting (not synced)" meetings created from the Zoom for Google Workspace Add-on for Google calendar and how to resolve syncing issues.