Knowledge articles related to the University's implementation of Zoom.
In-depth instructions on how to log in and use a Zoom Recordings Link that was shared with you.
This article provides information about how to add a post-meeting survey to a Zoom meeting
How to change default timezone as well as timezone for single meetings
Checking Current Version of Zoom Desktop App
Learn about starting more than one meeting at the same time.
This article explains how to download your U-M Zoom data such as cloud recordings and meeting/webinar reports.
Learn who is eligible for UM Zoom and who is not.
Instructions to generate Zoom meeting attendance report
Learn a variety of methods to reduce bandwidth use and improve the connection of your Zoom meetings.
Learn about the differences between Alternative Hosts and Co-Hosts in Zoom and how they relate to eachother.
Instructions on how to invite people to a Zoom meeting both live and scheduled
This article answers whether Zoom Chat is available at U-M and provides an explanation of the differences between Zoom Chat and in-meeting/in-webinar chat.
This article provides information on creating and managing breakout rooms while in a Zoom meeting.
Learn how to create and launch polls in Zoom before and during meetings.
This article provides information on which settings you should use to protect the content of and participants' privacy in your Zoom cloud recordings.
Learn how to use reactions in a Zoom meeting
This article explains how to record meetings in U-M Zoom and provides instructions for saving them to the cloud or to the user's local computer.
How make sure you are signed in to Zoom to attend meetings that are for authorized users.
Transferring already created Zoom Meetings to a new host.
All Michigan Medicine, University Health Service (UHS), School of Dentistry, College of Pharmacy, and School of Nursing faculty, staff, and students will be automatically directed to the appropriate HIPAA-aligned instance of Zoom. Simply login to zoom.umich.edu.
This article explains what the Poll/Quiz Library feature is in Zoom.
How to look up a customer's Zoom information using the ZoomInfo app?
This article explains what Zoom legacy access is, why it was granted, and why it is being taken away.
This article explains what Zoom Assistant is and how to enable/disable it
Learn how to use the Zoom Desktop Client
How to request a new feature or give feedback to Zoom.
This article provides troubleshooting instructions for when you receive the "Something went wrong. We're sorry, we've encountered an error processing your request." error while scheduling Zoom meetings for others using the Zoom of Google Workspace add-on.
How to resolve the "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions." Zoom login error
What to do when your Zoom Meeting is limited to 40 minutes.
How to remove the error message 'This feature is not enabled' for sharing content specifically in a Zoom Room.
An overview of changes and updates to the Zoom Rooms service and offerings as of 2/26/22.
A brief overview of the changes users can expect from the most recent upgrade of their Zoom Room.
An overview of the updates and changes to the Zoom Rooms services as of April 2022.
An overview of updates and changes to Zoom Rooms services as of January 2022.
This article provides suggestions for resolving computer issues that arise when screen sharing in Zoom.
This article provides a list of transcription options for U-M Zoom.
Learn how to use a virtual background in Zoom.
This article explains what the new Zoom Whiteboard feature is, why it isn't enabled for U-M Zoom, and alternatives.
This article provides troubleshooting steps to assist with addressing a common error in U-M Zoom: "This meeting ID is not valid."
This article provides information regarding audio transcription/closed captioning for Zoom cloud recordings.
This article provides information on enabling Live Transcription in U-M Zoom meetings/webinars.
This article provides additional troubleshooting instructions for when you receive an error that states that "Shared Access Permissions" are not enabled.
This article explains what meetings in your U-M Zoom account titled "This is a calendar meeting" are and what to do about them.