Cannot Copy or Save Chat Messages in Zoom

Environment

Zoom

Issue

Zoom participants are unable to copy messages sent using the chat function in Zoom and cannot save the chat transcript.

Resolution

This is due to the "Prevent participants from saving chat" setting being enabled in the Zoom meeting host's settings at https://umich.zoom.us/profile/setting. This setting must be deselected in order to allow participants to have the ability to copy or save chats sent within a Zoom meeting. 

Additional Information

 

Details

Article ID: 3801
Created
Thu 10/1/20 2:31 PM
Modified
Thu 10/1/20 3:55 PM