Environment
U-M Zoom
Issue
How can I request that the host enable automated captions for the meeting/webinar I'm in?
Resolution
- During a Zoom meeting or webinar, click Request Captions in the bottom toolbar.
- A request is sent to the host with a notification that appears for them in their meeting window.
- The host will review the request and then approve or decline, as well as set the speaking language if enabled.
- If approved, automated captions will immediately appear for the requestor and all participants/attendees.
- If denied, the requestor will not receive a denial notification.
Hosts may choose to turn off the ability for participants to request automated captions during their meeting/webinar. If that is the case, you will not be able to request captions and should contact the host directly if this is an issue.
Additional Information
Zoom Support: Viewing captions in a meeting or webinar
Note: Automated captioning is not the same as a meeting transcript. One is a live accessibility tool, while the other is the saved speech-to-text record of the meeting. Learn more about meeting transcripts and how to request them.
Need additional information or assistance? Contact the ITS Service Center.