Zoom Login Error "You cannot log into your Zoom account using this method"

Environment

U-M Zoom

Issue

When I log in to Zoom, I see a message, "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions."

Resolution

If you see this message, it means you are attempting to login to Zoom using a method other than Single Sign On (SSO). The only method that you can use to login to U-M Zoom (including Zoom for Health) accounts is with SSO. For instructions on signing in with SSO, see Sign in to U-M Zoom.

Additional Information

 

Details

Article ID: 2887
Created
Fri 6/12/20 10:01 AM
Modified
Fri 6/12/20 5:55 PM

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