Zoom Login Error "You cannot log into your Zoom account using this method"

Summary

How to resolve the "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions." Zoom login error

Body

Environment

U-M Zoom

Issue

When I log in to Zoom, I see a message, "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions."

Resolution

If you see this message, it means you are attempting to login to Zoom using a method other than Single Sign On (SSO). The only method that you can use to login to U-M Zoom accounts is with SSO. For instructions on signing in with SSO, see Sign in to U-M Zoom.

Additional Information

 

Details

Details

Article ID: 2887
Created
Fri 6/12/20 10:01 AM
Modified
Wed 4/19/23 10:47 AM

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