Environment
U-M Zoom
Issue
Why does a participant in my Zoom meeting/webinar appear as a guest?
Resolution
Individuals will appear in the Participants/Attendees list with "(Guest)" following their display name if they are:
- Not signed in to a Zoom account, OR
- Signed in from an email address that is not from the same domain as the host (i.e., U-M Zoom and @umich.edu)
Who can view if someone is a guest?
- Everyone in a meeting can view the Participant list, but only the host can view who is a guest.
- Only the host, co-hosts, and panelists in a webinar can view the Participant list, and only those who are from the same domain as the host (i.e., U-M Zoom) can view who is a guest.
- Guests cannot view whether another participant is a guest. (Guests do not have "(Guest)" beside their display names for other guests to view.)
Notes:
- The most common reason a host does not have access to host controls is that they didn't log in to their U-M Zoom account before joining the meeting, so Zoom doesn't know they are the host.
- If the host uses pre-assigned breakout rooms, individuals who are not signed in (and appear as guests) won't be in the correct rooms.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.