Environment
U-M Zoom
Issue
When screen sharing in Zoom, I experience a black screen (either on my end or on the audience's end), A "fuzzy" image with green noise, Zoom freezes and quits unexpectedly, or something similar.
Resolution
Issues that arise with Zoom during screen share are often the result of a hardware issue or an issue with the computer's drivers.
We recommend trying the following, and if this does not resolve your issue, reach out to your unit IT to investigate further:
- Restart your computer
- Un-install and Reinstall the Zoom client
- Update display & camera drivers
- Check this Zoom support page for any relevant instructions
Additional Information
Need additional information or assistance? Contact the ITS Service Center.