Zoom Screen Sharing Issues (Zoom Freezing, Black Screen, etc.)


U-M Zoom


When screen sharing in Zoom, I experience a black screen (either on my end or on the audience's end), A "fuzzy" image with green noise, Zoom freezes and quits unexpectedly, or something similar.


Issues that arise with Zoom during screen share are often the result of a hardware issue or an issue with the computer's drivers.

We recommend trying the following, and if this does not resolve your issue, reach out to your unit IT to investigate further:

  • Restart your computer
  • Un-install and Reinstall the Zoom client
  • Update display & camera drivers
  • Check this Zoom support page for any relevant instructions

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

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Article ID: 8798
Wed 8/31/22 3:35 PM
Wed 9/21/22 2:57 PM