Environment
U-M Zoom
Issue
What version of the Zoom desktop app am I currently running?
Resolution
The instructions below show you how to find which version of the Zoom desktop app you are currently running. Please refer to any communication you have received (if applicable) or the U-M Zoom Getting Started page to determine the version you need to be on for specific features of Zoom to work correctly.
- Open the Zoom desktop app.
- Mac: Finder > Applications > Search for "Zoom" and select it from the results
- Windows: Windows Start button (i.e., Windows icon) > Search for "Zoom" and select it from the results
- The Zoom desktop app may require you to sign in to your U-M Zoom account (continue to step 3 if it does not)
- Click Sign In > SSO (key icon) > Enter umich in the Company Domain field and click Continue.
- Sign in with U-M Weblogin.
- Return to the desktop app.
- Click your profile picture/icon in the top right corner of the desktop app.
- Hover over Help in the drop-down menu and select About Zoom Workplace.
- The pop-up that appears will tell you which version of the app you are running.
Note: If you do not see the Help option in your drop-down menu, it is likely that you are checking the Zoom website using a web browser and not the Zoom desktop app, which is the program that runs Zoom on your computer.
If you need to update Zoom, follow the appropriate directions for updating your client. If you want to know the latest version of the Zoom desktop app, check the release notes for the Zoom Workplace app.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.