Joining a Microsoft Teams Meeting in a Zoom Room

Environment

U-M Zoom Rooms, U-M Zoom, Microsoft Teams

Issue

Joining a Microsoft Team's meeting from a U-M Zoom Room

Resolution

If you receive an invitation to a Microsoft Teams meeting and want to use your U-M Zoom Room to attend the meeting, following these steps:

1. Invite a Zoom Room to a Microsoft Teams meeting by directly adding the calendar resource associated to the Zoom Room to the Teams invite or forwarding a Teams calendar invitation received from a third party to the calendar resource (Google calendar) associated to the Zoom Room
   1. Note: Forwarding the invite may require modification of settings in Microsoft Office 365 or Exchange
   2. In Google Calendar, forwarding is not possible, but a user with appropriate permissions may add the appropriate room by duplicating the invite
2. Once the calendar resource receives the meeting invite, the Zoom Room will display the meeting on its upcoming meeting list with a Join option on the Zoom Rooms controller
   1. If you see Join by Audio instead, double check the step above
3. Click Join on the controller
   1. The Zoom Room will connect to the Teams meeting
   2. Note: The join process will take longer than joining a Zoom meeting
4. After joining, the following in-meeting controls are available: 

• Mute Microphone
• Start/Stop Video
• Volume
• Leave meeting  
• Send problem report
• Rejoin meeting
• Share content
• Zoom Rooms native controls (if configured)

If you receive a Teams meeting invite but are unable to forward the invite to the Zoom Room, you can still join from the Zoom Room by using only the touch panel controller.

• On the Zoom Rooms touch panel controller, press Join
• Press the small Teams logo towards te bottom of the new menu that appears
• Enter the Teams meeting ID
• Press Join
• If the meeting requires a passcode, you will be prompted for it on the next screen

The Zoom Room’s default camera and camera control mode, microphone and speaker will be used during the meeting, and cannot be changed mid-call. The Microsoft Teams meeting will only appear on the first display of the Zoom Room. A second or third display will not show additional Microsoft Teams meeting participants or shared content.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.