Zoom: Unexpected/Unintentional Alternative Host Assigned to Meeting

Environment

U-M Zoom

Issue

Every time I schedule a meeting, someone is assigned as an alternative host, but I did not assign them. How did this happen, and how can I fix it?

Resolution

There are typically three causes why someone would be added as an alternative host for a meeting without you manually adding them:

1. The meeting is part of a recurring meeting series, and the individual is an alternative host for all instances of the meeting.
   • To resolve: Remove the individual as an alternative host for the one meeting occurrence. When editing other occurrences, select Edit this occurrence instead of Edit all occurrences.
2. The meeting ID is your PMI (Personal Meeting ID), and you have added the individual as an alternative host for your Personal Meeting Room or another meeting using the PMI.
   • To resolve: Go to your upcoming meetings in the U-M Zoom web portal and click the Personal Room tab at the top. Click Edit at the bottom of the page and remove any alternative hosts listed. Finally, go to your Settings page and ensure "Use Personal Meeting ID (PMI) when scheduling a meeting" is turned off.
3. You are using the Zoom Scheduler browser extension.
   • To resolve: We recommend uninstalling the browser extension and using the Zoom for Google Workspace add-on instead.

Additionally, keep in mind that if you have assigned someone scheduling privileges for your U-M Zoom account, they will automatically be considered an alternative host on all your meetings, but they may not be listed in the alternative host section of the meeting.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.