Using Zoom Recordings Manager for Long-Term Retention and Hosting of Zoom Recordings in Dropbox or MiVideo

Environment

U-M Zoom, U-M ZoomInfo, U-M Dropbox, U-M MiVideo

Issue

How can I easily transfer all of my U-M Zoom cloud recordings to another service for long-term retention and/or hosting?

Resolution

Use Zoom Recordings Manager to copy any of your Zoom cloud recordings (that are not in the trash) to Dropbox or MiVideo.

1. Navigate to Zoom Recordings Manager (part of U-M ZoomInfo)
2. Click the "Get started copying recordings to [service]" button for the service you want to transfer recordings to (Dropbox or MiVideo)
3. For Dropbox only: authorize the U-M ZoomInfo Zoom Recordings Manager to access your dropbox
4. Check/uncheck listed recordings so that only those you want to copy are selected (you may select as many as you'd like; there is no limit)
5. Click "Copy Selected Recordings to [Service] Now"
6. Wait up to 24 hours (a job containing a large number of recordings or very long recordings may take up to 24 hours, but most jobs will take less than 2 hours to process)
7. Navigate to the location in Dropbox or MiVideo listed in Zoom Recordings Manager to find your recording(s)

Additional Information

• Zoom Recordings Manager will only copy recordings that exist in your account right now--it will not copy new recordings created after you use it
  • You may, however, return to it as many times as you would like to copy newly created recordings
• Zoom Recordings Manager will show all cloud recordings in your U-M Zoom account except for those in the trash
  • To copy a recording that is in the trash, first recover the recording from https://umich.zoom.us/recording/trash; then you will be able to copy the recording using Zoom Recordings Manager
• Zoom Recordings Manager does not show local Zoom recordings
• Copying your Zoom recordings to Dropbox or MiVideo does NOT delete them from the Zoom cloud

Need additional information or assistance? Contact the ITS Service Center.