Zoom: Cloud Recording Processing Time

Environment

U-M Zoom

Issue

My Zoom cloud recording is still processing. What do I do?

Resolution

Zoom has indicated that cloud recording processing can typically take 24-72 hours. Please reach out to the ITS Service Center if your recording is still processing a week after the meeting/webinar.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

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Related Services / Offerings (1)

ITS-Zoom at U-M
This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.