Zoom Rooms - Share Content option disabled

Environment

ZoomRooms

Issue

You try to hit the Share Content button on your Zoom Room controller and a message pops up saying 'This feature is not enabled.'

Resolution

The option to share content is set by the meeting host in their meeting options, it is not a setting that needs to be enabled or disabled in the Zoom Room's settings. If you are getting the error message that says 'This feature is not enabled' you can reach out to the host of the meeting, even during the meeting, and request that they allow all participants to share in the meeting. To enable sharing the host needs to:

1. Click on the carrot, ^, portion of the Share Screen button
2. Click on Advanced Sharing Options
3. Under the section labeled 'who can share' select the button All participants
4. Now everyone, including the Zoom Room, should be able to used the share content function

Additional Information

Need additional information or assistance? Contact the ITS Service Center.