Alternative Hosts in Zoom Meetings from the Desktop Client

Environment

Zoom

Issue

How to set an Alternative Host to host a meeting for you when using the Zoom desktop client

Resolution

  1. Sign in to the Zoom desktop client.
  2. Click on the Schedule icon.

    This will open the scheduler window.
  3. Click Advanced Options.
  4. In the Alternative Host field, enter the alternative name to search through users. You can also enter the alternative host's email address if their name doesn't come up.
  5. Click Save to finish, and open up the calendar you have selected.
  6. The alternative host will now receive an email letting them know that they have been added as an alternative host.

ATTENTION 8/13/20:
Some people are experiencing a problem where they cannot get Alternative Hosts to add to a meeting they are scheduling in the Zoom Desktop Client. They can add them, and then they disappear. Customers must be using an updated version of the app 5.2.0 (or newer as new versions come out.) If they are on a machine that hasn't been upgraded to the new version yet, they can schedule with alternative hosts at the website  zoom.umich.edu.  If they have the same problems on the website, please escalate to Zoom T3 with the full details of everything that happened. Screen shots and even video would be very helpful.

Additional Information

The alternative host must be a Licensed user on the same account.

They will receive an email notifying them that they've been added as an alternative host, with a link to start the meeting.

The meeting will not display in the individuals upcoming meetings list.  They will need to use the link in the email or have the calendar invitation sent to them by the original host and use the join link there. 

You can also set up ongoing scheduling privileges for another licensed individual, which will make them an alternative host for all of your meetings and webinars and allow them to schedule meetings for you. If both of you have a webinar license, they can also schedule webinars for you.

A co-host can be assigned during the meeting.

Details

Article ID: 1131
Created
Mon 4/20/20 8:39 AM
Modified
Fri 6/4/21 12:17 PM