Zoom Virtual Background

Environment

Zoom

Issue

Using a Virtual Background in Zoom Meetings can be enabled, but cannot be guaranteed to work as expected.

Resolution

To display a Virtual Background and add image options:

  • Open your Zoom Desktop Client
  • Click on the little Icon for yourself in the upper right corner
  • Click on Settings
  • Click on Background & Filters
  • You can click on the different preloaded pictures to see how they look, or you can click on the little + to add your own images.

Troubleshooting

  • The virtual background feature works best with a green screen and uniform lighting, to allow Zoom to detect the difference between you and your background. If you don't have this, the virtual background will work, but you might notice some odd behavior.
  • There are no size restrictions when adding your own virtual backgrounds, but we recommend cropping the image to match the aspect ratio of your camera before uploading it. Example: If your camera is set to 16:9, an image of 1280 pixels by 720 px or 1920 pixels by 1080 pixels would work well.
  • The U-M Zoom Team can not make the Virtual Background in Zoom work differently than it does. Your computer, your lighting, the computer's camera, your background, and more all affect how the virtual background works. We can recommend that you have good even lighting, no bright back lighting, and as plain a background as you can possibly get. This may still not allow the background to function as desired.

Additional Information

Choose the best option for your individual experience -- a virtual background, an actual background, or a static photograph (no video).  

We cannot guarantee ideal virtual background results.

Details

Article ID: 1323
Created
Wed 5/13/20 11:03 AM
Modified
Wed 6/2/21 11:56 AM