Can I Use My @umich.edu Email Address to Create a Personal Zoom Account?

Environment

• U-M Zoom
• Applies for: Alumni and retirees

Issue

• Can I use my @umich.edu email address to create a personal Zoom account, outside of U-M Zoom?
• I tried to sign up for a Zoom account, using my @umich.edu address and it didn't work; it shows I need to contact ITS for help

Resolution

• Zoom accounts using @umich.edu email addresses are reserved for members of the U-M Zoom account.
• To use Zoom with a personal account, use a non-umich.edu email address
• For information about creating a non-umich.edu google email address,  see the article Create a Google Account

Additional Information

If you need additional information or assistance, please contact the ITS Service Center.