Environment
- U-M Zoom
- Applies for: Alumni and retirees
Issue
- Can I use my @umich.edu email address to create a personal Zoom account, outside of U-M Zoom?
- I tried to sign up for a Zoom account, using my @umich.edu address and it didn't work; it shows I need to contact ITS for help
Resolution
- Zoom accounts using @umich.edu email addresses are reserved for members of the U-M Zoom account.
- To use Zoom with a personal account, use a non-umich.edu email address
- For information about creating a non-umich.edu google email address, see the article Create a Google Account
Additional Information
If you need additional information or assistance, please contact the ITS Service Center.