My Video/Camera Isn't Working in Zoom

Environment

Zoom

Issue

Video camera is not working in Zoom

Resolution

• Restart the computer.
• If this does not work, troubleshooting tips for each operating system can be found by navigating to My Video/Camera Isn't Working.
• If none of these work, your antivirus software may be blocking camera access.
  • You may need to create a rule/exception for your antivirus program to allow an exception for Zoom.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.