Environment
U-M Slack
Issue
I created a U-M Slack workspace synced to an MCommunity group or Canvas course, but some or all of the MCommunity group or Canvas course members cannot access the workspace or aren't listed as members.
Resolution
Most sync issues are due to the need to wait until the next sync runs.
- Workspace membership is synced approximately every 12 hours at 8 a.m. and 6 p.m. Eastern time (12 a.m. and 10 p.m. UTC)
- If the issue persists for more than 24 hours, contact ITS for assistance.
Note: Group members must have logged into U-M Slack (see: Create a U-M Slack Account) in order to be synced to a workspace.
Additional Information
Refer to Creating a U-M Slack Workspace
Need additional information or assistance? Contact the ITS Service Center.