Enable and Manage Gmail Templates

Environment

U-M Google Mail

Issue

The "Templates" option is missing when composing an email.
How can I create and use "Templates" in Gmail?

Resolution

Enable the Templates Feature

1. Open Gmail
2. Click the Settings icon (i.e., gear icon) in the top-right corner and select "See all settings".
3. Click the "Advanced" tab.
4. Select the "Enable" radio button for "Templates".
5. Click the "Save Changes" button near the bottom of the page.

Create or Update a Template

1. Open Gmail.
2. Select the "Compose" option to open a "New Message" window.
3. Enter the email content (e.g., text, images, etc) you wish to use as a template.
4. Select the "More options" menu (i.e., 3 vertical dots icon).
5. Select "Templates".
6. Select "Save draft as template".
7. Choose an option:
   • To create a new template, click "Save as new template".
   • To update a previously saved template, click the name of the template you wish to update followed by clicking the "Save" button in the "Overwrite saved template?" window.

Insert a Template

1. Open Gmail.
2. Select the "Compose" option to open a "New Message" window.
3. Select the "More options" menu (i.e., 3 vertical dots icon).
4. Select "Templates".
5. Click the name of the template you wish to insert in your email.

Delete a Template

1. Open Gmail.
2. Select the "Compose" option to open a "New Message" window.
3. Select the "More options" menu (i.e., 3 vertical dots icon).
4. Select "Templates".
5. Select "Delete template".
6. Click the name of the template you wish to delete.
7. Click the "Delete" button in the "Delete saved template?" window. 

Additional Information

These instructions are also available under the "Send pre-written emails with email templates" section of the Tips to read & send email in Gmail guide.

Need additional information or assistance? Contact the ITS Service Center.