Google: Create and Use Templates in Gmail

Environment

U-M Google, Gmail

Issue

• How do I create email canned responses or templates in Gmail?
• The templates option when composing an email. How do I enable it?

Resolution

• If you have a message that doesn’t change often, you can save it as a Gmail template to reuse.
• You must enable the templates feature in your Gmail settings before you can create a template. The feature is off by default and only available for Gmail on the web.
  1. Go to U-M Gmail.
  2. Click the gear icon in the top right corner and click See all settings.
  3. Click the Advanced tab.
  4. Click Enable.
  5. Click Save Changes.
• Refer to the Google Help Center | Create a template in Gmail for detailed information. It includes instructions on creating/editing templates, inserting templates into a new email, and creating automatic replies for messages using templates.
  • The instructions apply to your individual Gmail account and Google Shared Accounts, including delegated access to mailboxes.

Additional Information

Templates were previously called "canned responses" until ~2019, when Google Labs in Gmail was discontinued.

Need additional information or assistance? Contact the ITS Service Center.