Environment
U-M Zoom
Issue
How do I access my meeting/webinar transcript after it ends?
Resolution
Important:
- Audio transcription for cloud recordings must be enabled before the recording starts to ensure the transcript is available for download after the meeting/webinar ends. Otherwise, no transcript will be available.
- Audio transcripts are available only with cloud recordings; local recordings do not include them.
- The audio transcription will not be accessible after a meeting/webinar ends if you:
- Didn't enable Create audio transcript in your account settings before the meeting/webinar
- Didn't cloud record the session
- Only enabled the Full transcript and Save Captions account settings to allow participants/attendees to view and save the live transcription during the meeting/webinar you host, and didn't save the transcript before ending
You can access and download your meeting/webinar transcripts from the "Recordings & Transcripts" section under the Cloud recordings tab.
To access a specific meeting/webinar's transcript:
- Select the meeting/webinar from under the Cloud recordings tab.
- Click Audio transcript. The file will download automatically. (It is not possible to download it as a different file type. Transcripts will always be in the .VTT format.)
You can open and edit a .VTT file using any text editor, such as Microsoft Word, Windows Notepad, Mac TextEdit, or Atom. You can also view the contents of a .VTT file by dragging it into any web browser.
Additional Information
Refer to Videoconferencing Captioning Tools for Zoom: Audio Transcription for Cloud Recordings for more information.
Need additional information or assistance? Contact the ITS Service Center.