Activate Microsoft Office 365 for Windows (MiWorkspace)

Environment

MiWorkspace Windows

Issue

How to activate Microsoft Office 365 on a MiWorkspace managed Windows device.

Resolution

All MiWorkspace Windows computers running Windows 11 come with Microsoft Office 365 pre-installed. To activate Microsoft Office 365, you need to open an application and log in with Duo two-factor authentication. Upon completing authentication, you will automatically be signed in to all other Microsoft Office 365 applications.

Important: Microsoft has retired the license tier that sponsored affiliates, some Michigan Medicine staff, and three specific U-M Job Family accounts used to access the ITS-managed Microsoft 365 instance. This means they can no longer use the desktop versions of the Microsoft 365 apps. They should use the online web app versions Microsoft provides instead.

 

Activate and Complete Duo Two-Factor Authentication

  1. Select a Microsoft application from your device's Start menu and open it (e.g., Word, Excel, etc.).
  2. Click your name in the top-right corner.

Microsoft Word application showing user login link

  1. Click Sign In.

Account Error window showing Sign In link

  1. Complete Duo two-factor authentication when prompted (this may happen automatically depending on your Duo settings).

Notes:

  • You will then automatically be signed in to all Microsoft applications.
  • If your Duo authentication expires, you may need to sign in and complete Duo authentication again in the future. An error icon (yellow triangle with exclamation mark) will display next to your name in the top-right of the application if your Duo authentication has expired. 

Additional Information

Need additional information or assistance? Contact the ITS Service Center. 

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