Dropbox: Recover or Restore Deleted Files or Folders

Environment

U-M Dropbox

Issue

How to recover deleted files.

Resolution

To restore deleted files or folders:

1. Sign into Dropbox on the web
2. Click Deleted files in the left sidebar
3. Click on the name of the deleted file or folder you want to recover
   • You can select multiple files or folders at once by clicking the checkbox icon
4. Click Restore. Restorations can take time if you’re restoring a large number of files

Note: You can restore a shared file or folder only if you had Can edit access to it. If you had Can view access to a shared file, you won’t be able to restore it.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.