Dropbox: Michigan Medicine and External Teams

Environment

U-M Dropbox, Michigan Medicine

Issue

I have a personal (non-UM) Dropbox account associated with my @med.umich.edu email address and linked to an external (non-UM) Dropbox Team.

Resolution

If you are using your @med.umich.edu email address on a personal (non-UM) Dropbox account AND are associated with an external Dropbox Team, you should take one of the following actions:

If you would like to merge your personal @med.umich.edu Dropbox account with U-M Dropbox:

1. Create a U-M Dropbox account using your @umich.edu email address if you have not already.
2. Follow the instructions in Dropbox: Transfer File/Folder Ownership From External Account to U-M Account to transfer university files/folders from your external (non-UM) Dropbox account to your U-M Dropbox account. You will be unable to merge your account with U-M Dropbox any other way.
3. Refer to the section below to determine what you would like to do with your external account.

If you would like to keep your external Dropbox account separate from your U-M Dropbox, you can choose to stay with your Dropbox Team or leave the Dropbox Team.

• If you choose to stay with your external Dropbox Team, no further action is required.
• If you choose to leave your external Dropbox Team, you will need to change your @med.umich.edu email address associated with your personal Dropbox account to a non-UMICH address (e.g., gmail.com) to retain access to your personal account.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.