Dropbox: Update the Dropbox Desktop and Mobile Apps

Environment

U-M Dropbox

Issue

How do I update the Dropbox app on my computer or mobile device to a new version?

Resolution

If you are using a...

• MiWorkspace-managed device: Open the Software Center (Windows) or Managed Software Center (Mac) and follow the steps to update the Dropbox application described in the linked documentation.
• HITS-managed device (CoreImage):
  • Windows users: Your device will be updated for you by HITS. No further action is needed.
  • Mac users: Your Dropbox desktop app will update automatically to the latest version.
  • Refer to HITS ServiceNow knowledge base for more information. Contact HITS with any questions.
• Personal computer or a mobile device (iOS or Android): Refer to the Dropbox Help Center for instructions.
  • On personal computers, the Dropbox desktop app updates automatically.
• Device managed by another department/unit (other than MiWorkspace or HITS): Your Dropbox desktop app should update automatically to the latest version. If it is not updating, contact the department/unit that manages your device.

Additional Information

Users who connect to Dropbox only through a web browser do not need to update Dropbox, as web apps are always up to date.