Environment
Adobe Creative Cloud
Issue
How do I download and install Adobe Creative Cloud?
Resolution
Creative Cloud is automatically available to all active students, faculty, and regular full- and part-time staff on the Ann Arbor, Dearborn, Flint and Michigan Medicine campuses (Note: Activation of the license occurs 24 hours after employee/student start date). For more information regarding eligibility to U-M Adobe Creative Cloud Account please see this article.
MiWorkspace Customers
- Download Adobe apps from Software Center following these instructions
Non MiWorkspace Customers
- Download Adobe Creative Cloud here
- Visit Adobe.com and click Sign In or open the Creative Cloud App
Login Information
- Enter your U-M email address (uniqname@umich.edu) and click Continue (MichMed customers too)
- Select Company or School Account (or school/work account)
Troubleshooting
- Make sure to log out and log back in after installing the software
- If you don't see the correct software titles after signing in, you likely selected the wrong account (license) type
- Sign out and log back in using the other account type
- You cannot access Adobe Creative Cloud U-M licensing until 24 hours after your uniqname was created or your new U-M affiliations are loaded
Additional Information
- ITS Adobe Creative Cloud Support & FAQ
- Michigan Medicine Affiliates will need to get help from HITS for Adobe software installation
- Adobe does uses UMICH password for access (even for Michigan Medicine)
Need additional information or assistance? Contact the ITS Service Center.