Environment
Google Forms
Issue
The option to add a "File upload" question to a Google Form is greyed out.
Resolution
The "File upload" option in Google Forms is not available for forms stored within a Google Shared Drive. The option is only available to forms stored within My Drive.
The form should be copied to an individuals' or shared Google account's My Drive for the "File upload" option to be available.
Additional Information
More information on sharing Google Form responses and attachments can be found at Share Google Form Responses and Attachments
Need additional information or assistance? Contact the ITS Service Center.