Environment
U-M Google, Shared Accounts
Issue
How do I log in to my U-M Google Shared Account?
Resolution
Important: You cannot sign into a U-M Google Shared Account while also signed into your individual U-M Google account. If you try to sign into a Google Shared Account while also signed into your individual account, it will loop you back to your individual account.
To log in to your U-M Google Shared Account:
- Open a Google Chrome Incognito window (or a different browser's private window).
- Go to U-M Gmail.
- Log in via U-M Weblogin with the Shared Account's email address and UMICH password.
- Shared Accounts do not require Duo two-factor authentication.
- If you own a Shared Account and do not know the password, refer to Google: Reset a Shared Account Password for instructions on resetting your password using the ITS Shared Account Manager tool.
We recommend configuring email delegation between the Shared Account and your individual U-M Google account to make it easier to access some features. Refer to Google: Add or Remove Email Delegation for more information.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.