Google: Log In to a Shared Account

Environment

U-M Google, Shared Accounts

Issue

How do I log in to my U-M Google Shared Account?

Resolution

Important: You cannot sign into a U-M Google Shared Account while also signed into your individual U-M Google account. If you try to sign in to a Google Shared Account while already signed in to your individual account, you will be redirected to your individual account.

To log in to your U-M Google Shared Account:

  1. Open a Google Chrome Incognito window (or a different browser's private window).
  • If you are on a CoreImage machine (via HITS/Michigan Medicine), incognito mode is no longer available. To sign into a Shared Account on a CoreImage machine, you must either:
    • Sign in using a different browser that doesn't use your individual U-M Google account.
    • Sign in to Google Chrome with multiple accounts.
  1. Go to U-M Gmail.
  2. Log in via U-M Sign In with the Shared Account's email address and UMICH password.
    • Shared Accounts do not require multi-factor authentication.
    • If you own a Shared Account and do not know the password, refer to Google: Reset a Shared Account Password for instructions on resetting your password using the ITS Shared Account Manager tool.

We recommend configuring email delegation between the Shared Account and your individual U-M Google account to simplify access to certain features. Refer to Google: Add or Remove Email Delegation for more information.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Print Article

Related Articles (1)

Google: Add or Remove Email Delegation
This article provides information about adding and removing email delegates from a U-M Google account.

Related Services / Offerings (1)

ITS-Google at U-M
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.