Google: Log In to a Shared Account

Environment

U-M Google, Shared Accounts

Issue

How do I log in to my U-M Google Shared Account?

Resolution

To log in to your U-M Google Shared Account:

1. Open a Google Chrome Incognito window (or a different browser's private window).

   • If you are on a CoreImage machine (through HITS/Michigan Medicine), you no longer have incognito mode available. To sign into a Shared Account on a CoreImage machine, you must either

     • Sign in via a different browser where you don't use your individual U-M Google account.

     • Sign in to Google Chrome with multiple accounts.

2. Go to U-M Gmail.
3. Log in via U-M Weblogin with the Shared Account's email address and UMICH password.
   • Shared Accounts do not require Duo two-factor authentication.
   • If you own a Shared Account and do not know the password, refer to Google: Reset a Shared Account Password for instructions on resetting your password using the ITS Shared Account Manager tool.

We recommend configuring email delegation between the Shared Account and your individual U-M Google account to make it easier to access some features. Refer to Google: Add or Remove Email Delegation for more information.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.